Service Catalogue

  1. Core A – Foundation (Mobilise & De-risk Transformation)

    The Problem: Executives often face noise, competing priorities, and vendor pitches without clarity on what actually matters.
    Our Approach: A structured 4–6 week engagement that maps people, process, and technology, delivering a clear 90-day action plan.

    Outcomes:

    • Aligned executive and operational priorities
    • AS-IS / TO-BE process maps
    • Vendor brief and selection framework
    • Governance cadence that sticks
    • Ideal Client: COOs, CIOs, and transformation leads preparing for major ERP/CRM or whole-of-business change.
    • Book a scoping call to see if Core A is the right starting point for your transformation.
    1. ERP/CRM Rescue & Course-Correction

    The Problem: ERP and CRM programs stall, overrun, or lose executive trust.
    Our Approach: Rapid stabilisation — surfacing risks, resetting governance, and replanning delivery to recover confidence.
    Outcomes:

    • Risk register and cut-through priorities
    • Replanned delivery schedule
    • Stakeholder reset with executive visibility
    • Practical adoption plan
    • Ideal Client: Organisations already in a program (Dynamics 365, SAP, Salesforce, etc.) that is over budget, behind schedule, or politically strained.
    • Let’s stabilise your program and get it back on track.
    1. Whole-of-Business Process Uplift (WHS, QA, Payroll, Planning, Tendering)

    The Problem: Transformation isn’t just ERP — critical business functions still run on outdated processes and siloed systems.
    Our Approach: Diagnose, map, and uplift cross-functional processes, pairing people-first change with enabling technology.
    Outcomes:

    • AS-IS / TO-BE process clarity
    • Quick wins identified and embedded
    • Enabling tech recommendations
    • Improved compliance, safety, and efficiency
    • Ideal Client: Operations leaders seeking practical uplift across functions beyond ERP (WHS, QA, payroll, tendering, production planning).
    • See how process uplift can deliver measurable results across your business.
    1. Vendor & MSP Orchestration

    The Problem: Executives juggle multiple vendors, MSPs, and SMEs, often with no unified plan or accountability.
    Our Approach: Provide a single delivery rhythm — aligning internal teams and multiple suppliers under one coherent governance structure.
    Outcomes:

    • Unified plan of record
    • Clear RACI and decision flows
    • Vendor accountability and cadence
    • Executive visibility across all streams
    • Ideal Client: Organisations with 2–5 vendors delivering overlapping solutions, or MSPs who need a trusted partner to manage alignment.
    • Let’s bring your vendors and teams into one plan that actually works.
    1. Fractional CTO / Delivery Lead

    The Problem: Mid-sized firms and scaling enterprises need senior delivery leadership, but not a full-time executive.
    Our Approach: Provide strategic firepower 1–3 days per week, embedding governance, roadmaps, and momentum without the FTE overhead.
    Outcomes:

    • Technology roadmap and delivery oversight
    • Executive-level governance and reporting
    • Embedded leadership to guide MSPs and vendors
    • Momentum regained, political noise reduced
    • Ideal Client: Mid-market organisations scaling systems, or MSPs seeking delivery leadership their clients can trust.
    • Enquire about fractional CTO support to give your transformation senior firepower.